« All Events This event has passed. Writing Customer-Focused Email at American Hospital Association November 28, 2016 @ 10:00 am - 3:30 pm « Social Media Customer Care: How to Write in Air Canada’s Brand Voice Email Writing Masterclass: How to Write Email That Gets Results (webinar) – CollegeBoard » Facebook Twitter LinkedIn Customized, onsite hands-on writing course Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: November 28, 2016 Time: 10:00 am - 3:30 pm Venue American Hospital Association Chicago, IL United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo