« All Events This event has passed. Writing Customer-Focused Email at Republic Services February 9, 2017 @ 8:00 am - 3:30 pm « Webinar: 10 Things You Should STOP Writing to Customers in 2017 – SOCAP Train-the-Trainer: Writing Customer-Focused Email at Republic Services » Facebook Twitter LinkedIn Customized, onsite workshop for customer service agents Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: February 9, 2017 Time: 8:00 am - 3:30 pm Venue Republic Services Charlotte, NC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo