« All Events This event has passed. Writing for the Web: American College of Surgeons January 29, 2014 « One-on-One Writing Coaching for TSA Webinar: Five Ways to Write Great Chat to Customers + a Plan for Measuring Chat Quality » Facebook Twitter LinkedIn Customized onsite workshop for the American College of Surgeons. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: January 29, 2014 Venue Unnamed Venue Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo