« All Events This event has passed. Writing for the Web – Center for Teaching Quality May 18, 2012 « Short, Sweet, and Helpful: Five Strategies for Delivering Excellent Customer Service via Social Media (Conference) Persuasive Writing: How To Write So People Know What You Mean and Do What You Ask » Facebook Twitter LinkedIn Customized on-site web writing workshop for the Center for Teaching Quality. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: May 18, 2012 Venue Carrboro, NC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo