« All Events This event has passed. Writing High-Quality Chat to Customers – Eli Lilly, Inc. April 9, 2014 « Reader-Focused Writing at the Bureau of Labor Statistics How to Write Faster and Repurpose More: Tips, Tricks, and Templates – National Association of Realtors » Facebook Twitter LinkedIn Customized, onsite day-long course. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: April 9, 2014 Venue Unnamed Venue Charlotte, NC United States + Google Map
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo