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Dallas, Texas

July 2018

How to Write Guest-Focused Email — Lexus

July 12, 2018

Customized, onsite day-long email writing workshop.

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How to Write to Guests in Social Media — Lexus

July 13, 2018

Customized, onsite day-long social media writing workshop.

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  • March 15, 2021


    12 Not-Boring Ways to Start a Customer Service Email

    The first sentence of an email to a customer gets more attention than all the other sentences combined. Here are 12 different ways to write a first-impression sentence that gets the email conversation off to a great start.

    Read more on the blog »