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Renaissance Washington, DC Downtown Hotel

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999 Ninth Street NW
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Short, Sweet, and Helpful: Five Strategies for Delivering Excellent Customer Service via Social Media (Conference)

Renaissance Washington, DC Downtown Hotel 999 Ninth Street NW, Washington, DC, United States

Presentation at the 2012 Government Web and New Media Conference Short, Sweet, and Helpful: Five Strategies for Delivering Excellent Customer Service via Social MediaWriting high quality social media content is never as easy as it looks. Writing content that meets customers' needs in words they can understand is hard enough, but doing so in under […]