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Portland, Oregon

July 2019

Customer-Focused Writing at TriMet

July 15, 2019 @ 11:00 am - 5:00 pm
TriMet Portland, Oregon

Customized onsite course at TriMet – Portland, Oregon

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  • Recent Posts

  • March 15, 2021

    12 Not-Boring Ways to Start a Customer Service Email

    The first sentence of an email to a customer gets more attention than all the other sentences combined. Here are 12 different ways to write a first-impression sentence that gets the email conversation off to a great start.

    Read more on the blog »