September 2013
Customer Service Writing Skills: How To Make The Transition From E-Mail To Social Media
Presentation for the annual conference of the Worldwide Airline Customer Relations Association.
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E-WRITE PSS
Contract GS-02F-0074S
for Writing, Training, Course Development, Materials
Recent Posts
February 9, 2021
“I’m tired of stupid comments”: How not to respond to social media followers
Use these eight tips for responding to your haters on social media. While these dignified responses may not shut down negative, provocative people, they'll demonstrate to other followers that you can provide a calm, polite response even to a troll.
