On Tuesday, December 16, please join me and Jessica Ek, social media engagement manager for the American Nurses Association, at the ASAE Technology Conference & Expo for a hands-on session on content governance. For many organizations, the web often feels like the Wild West: too little content governance, a loosely defined content strategy, competing departments, and a lack of direction. An association’s website is a process, not a project. Without a content plan, redesign projects are just short-term fixes. In…