This webinar was presented live on June 7, 2011 for the Contact Center Association. Download the webinar podcast Contact us to learn about upcoming webinars on plain language, e-mail writing, web writing, and more. Webinar DescriptionContact center managers usually...
Webinars
Write Plainly: An Update on Plain Writing Principles and the New Law
This webinar was presented live on January 21, 2011 for Web Manager University. You can download: Webinar Recording ( 66 MB, 90 minutes, Windows Media Player) Presentation Slides (PDF, 3 MB, 24 pages) Contact us to learn about upcoming webinars on plain language,...