Five Email Bad Habits That Make People Dislike You

These days, we begin most work relationships via email and we sustain them that way. All day long, we exchange emails with colleagues and clients whom we may rarely see in person or speak to on the phone. These five email bad habits may be putting people off you, even if they haven’t met you. Read on to see whether you have these bad habits and how to get rid of them, quickly.


E-WRITE’s Eight-Course Writing Curriculum Helped a Government Agency Write Right

Over the last six months I’ve been involved in a dream-come-true project. For the U.S. Energy Information Administration, I developed a full writing curriculum—a set of eight different writing courses—and taught each of the courses at least twice. Learn how I developed the courses, how EIA got C-suite support for the project, and why the Write Right curriculum was so popular.


Instant Messaging at Work? Eight Ways to Avoid Annoying Your Colleagues

You’ve mastered report and proposal writing. You write concise emails, provocative blog posts, and pithy tweets. But no, that’s not enough. You’ve just learned that your company is adding instant messaging to your at-work communication options. Follow these writing tips and you’ll get the most out of IM without driving your colleagues crazy.