Editor reports results of jargon survey: Staff is iffy on some agency terms

For this post, I am glad to welcome guest blogger Sarah Shepard, Senior Engineering Research Editor for the New York State Department of Environmental Conservation (DEC). You may remember Sarah; I blogged about her a few weeks ago. She’s the plain language advocate who came up with the best strategy ever for showing her colleagues that DEC’s […]


Update: Federal Plain Language Guidelines – March 2011

Many thanks to the folks at PlainLanguage.gov who have just updated their Federal Plain Language Guidelines and published them at their site. I'm so excited about this wonderful resource that I'm presenting the entire Table of Contents here so you can easily click through. You can also download the Guidelines (PDF). I hope you'll use […]


Join me for the Content Managers’ Playbook course on February 23

On February 23, 2011, I am teaching a day-long course for Web Manager University in Washington, DC. Content Managers’ Playbook: Proven Strategies for Getting Readable Content  is ideal for anyone who manages content and the people who write it.  I’ve provided the full course description, below. During the course, I’ll share some of the interviews […]