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Home » Style guides

Why Your Site Needs a Style Guide and a Governance Handbook: Interview with Courtney Reyers of NAMI

by Leslie O'Flahavan | Feb 9, 2015 | Writing Matters Blog

I’d like you to meet Courtney Reyers, Director of Publishing at the National Alliance on Mental Illness (NAMI). Courtney has just led NAMI through the two-year process of re-thinking, re-architecting, re-writing, and re-launching the NAMI.org website. (During that...

Download our “Guide to Writing for Social Media”

by Leslie O'Flahavan | Jul 2, 2012 | Social Media Writing Courses, Writing Matters Blog

Check out our latest handy free download for wordslingers and communication campaigners: Guide to Writing for Social Media. We developed this 57-page guide for the Centers for Disease Control (CDC). The examples in the guide are health-related, but the advice about...

Update: Federal Plain Language Guidelines – March 2011

by Leslie O'Flahavan | Mar 2, 2011 | Plain Language Writing Courses, Writing Matters Blog

Many thanks to the folks at PlainLanguage.gov who have just updated their Federal Plain Language Guidelines and published them at their site. I'm so excited about this wonderful resource that I'm presenting the entire Table of Contents here so you can easily...

Awesome Download: Toolkit for Making Written Material Clear and Effective

by Leslie O'Flahavan | Oct 28, 2010 | Plain Language Writing Courses, Writing Matters Blog

Government communicators have produced something wonderful, again. The Centers for Medicare and Medicaid Services (CMS) has just published an 11-chapter downloadable Toolkit for Making Written Material Clear and Effective: “The Toolkit includes detailed...

2010 AP Stylebook Announces “Website” is One Word; “E-Mail” Retains Hyphen

by Leslie O'Flahavan | Jun 3, 2010 | Social Media Writing Courses, Writing Matters Blog

The Associated Press announced yesterday that it has added a separate Social Media Guidelines section to its 2010 AP Stylebook. The new section includes information on correct use of such terms as “… app, blogs, click-throughs, friend and unfriend,...

People-First Language: The Missing Page In Your Stylebook?

by Leslie O'Flahavan | May 18, 2010 | Plain Language Writing Courses, Writing Matters Blog

Today, I was an invited speaker at the National Association of Government Communicators’ annual Communications School conference in Bethesda, Maryland. Before my session, I attended a wonderful presentation: “A Market You Can’t Miss: People with...

Results of our Client’s Survey on E-Mail Writing Principles

by Leslie O'Flahavan | Jan 4, 2010 | Writing Matters Blog

Earlier this month, I delivered our half-day e-mail writing course—How to Write E-Mail That Gets Results—for a large corporation (2,000 employees) that provides research services. At the end of the course, after participants had discussed many e-mail samples and...

Download our Web Editorial Style Guide: Get Answers to Burning Questions About Correctness

by Leslie O'Flahavan | Jul 30, 2009 | Writing Matters Blog

Early this summer we wrapped up a great project and we’d like to share the fruits of our labor with you. After about 18 months of discussion, development, and drafts, the Web Editorial Style Guide we wrote for the Energy Information Administration (EIA) has...

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