April 18, 2016
You’ve given HR your two weeks notice. You’ve archived your email, returned the back issues of professional journals to the company library, even packed up your sad-looking work sweater and black pumps. The last task? Writing your I’m leaving my job email.
March 14, 2016
Even if a condolence is difficult for you to write, you should still do it. “I don’t know what to say, so I won’t say anything,” doesn’t cut it. Take a deep breath and follow these writing tips. You’ll maintain your self-respect, and you’ll give comfort to a person who needs it.
December 9, 2015
So, it’s like that, Princeton Review. You loved me when I subscribed to receive your weekly School Research Service e-mails, but now that my daughter’s been accepted to college and I’ve unsubscribed, you can’t even be polite. Here’s the let’s-destroy-our-business-relationship e-mail I received from Princeton Review when I unsubscribed: From: Unsubscribe To: LESLIE O’FLAHAVAN Subject: […]
January 24, 2013
Recently, almost everything about writing to customers has changed. The number of channels has gone from 3 (letters, faxes, and e-mails) to at least 7 (letters, faxes, e-mails, texts, live chats, tweets, and wall posts). Today’s customers won’t wait very long to hear from us, and they don’t read much of what we write. So how do we get our bearings in this world of change? By focusing on the things that haven’t changed.
September 6, 2012
E-mails are so much a part of our daily communication that we often dash them off without much thought. But thoughtful, effective e-mails accomplish what the writer intended. Read these tips for writing better e-mail subject lines, openings, closings, bodies, calls to action, closings, and signatures.