by Leslie O'Flahavan | Nov 17, 2017 | Featured, Writing Matters Blog
“Don’t judge a book by its cover.” Did your mother say this to you? Mine did, especially during my hypercritical middle school years when I’d decide I didn’t like a kid because their Trapper Keeper was a knockoff. “Don’t judge your colleagues by their email...
by Leslie O'Flahavan | May 5, 2016 | Featured, Plain Language Writing Courses, Social Media Writing Courses, Writing Matters Blog
By Leslie O’Flahavan, E-WRITE and Rich Weborg, OneReach If your customers have opted-in to receive texts from your company, they probably realize that some of your texts are going to be automated. They understand that sometimes texts from your company were sent by an...
by Leslie O'Flahavan | Apr 18, 2016 | Featured, Plain Language Writing Courses, Writing Matters Blog
This piece was originally published as part of the “Tough Talk” article series by Relate, where I’m honored to be a guest author. You’ve had the heart-to-heart with your boss about why it’s time for you to move on. You’ve given HR your two weeks notice. You’ve...
by Leslie O'Flahavan | Mar 14, 2016 | Featured, Plain Language Writing Courses, Writing Matters Blog
This piece was originally published as part of the “Tough Talk” article series by Relate, where I’m honored to be a guest author. My colleague, Frank, seemed distracted. He was taking days to respond to emails and ignoring voicemails altogether. Then...
by Leslie O'Flahavan | Jan 6, 2016 | Featured, Plain Language Writing Courses, Writing Matters Blog
Over the last six months I’ve been involved in a dream-come-true project. For the U.S. Energy Information Administration (EIA), I developed a full writing curriculum—a set of eight different writing courses—and taught each of the courses at least twice. This project...
by Leslie O'Flahavan | Jan 7, 2015 | Writing Matters Blog
I’m honored to re-post this blog by my friend and colleague Kim Bieler, UX team manager at FireEye and blogger at UXResume.com. (And it’s not just because she interviewed me and made me sound smarter than I am!) Why are resumes so hard to write? A...
by Leslie O'Flahavan | Mar 27, 2014 | Writing Matters Blog
You’ve mastered report and proposal writing. You can write a tidy performance review and a compelling letter of commendation. You write concise emails, provocative blog posts, and pithy tweets. But no, that’s not enough. You’ve just learned that your...
