E-WRITE PSS
Contract GS-02F-0074S
for Writing, Training, Course Development, Materials
Web writing
Business e-mail
Use E-Mail as a Management Tool
Six Steps to Selling By E-Mail
Content management
8 Ways to Get Your Manager to Focus on the Content at Your Company's Website
Writing for the Web: Show Authors How the Sausage is Made
Customer service e-mail
Reading List: Write Better Email
Eight Essential Writing Skills for Techies
Teaching Offshore Agents To Write American E-Mail
Answering E-Mail From Angry Customers: How To Turn Furious People Into Fans
Newsletters
26 Ways to Spruce Up Your Newsletter
Web writing
The Bite, The Snack, And The Meal: How To Feed Content-Hungry Site Visitors
Eight Essential Writing Skills for Techies
Tips for an Effective Contact Us Page
Web Writing for the World: Five Tips On Writing For Global Readers
Recent Posts
March 15, 2021
12 Not-Boring Ways to Start a Customer Service Email
The first sentence of an email to a customer gets more attention than all the other sentences combined. Here are 12 different ways to write a first-impression sentence that gets the email conversation off to a great start.
