E-WRITE PSS
Contract GS-02F-0074S
for Writing, Training, Course Development, Materials
Web writing
Business e-mail
Use E-Mail as a Management Tool
Six Steps to Selling By E-Mail
Content management
8 Ways to Get Your Manager to Focus on the Content at Your Company's Website
Writing for the Web: Show Authors How the Sausage is Made
Customer service e-mail
Reading List: Write Better Email
Eight Essential Writing Skills for Techies
Teaching Offshore Agents To Write American E-Mail
Answering E-Mail From Angry Customers: How To Turn Furious People Into Fans
Newsletters
26 Ways to Spruce Up Your Newsletter
Web writing
The Bite, The Snack, And The Meal: How To Feed Content-Hungry Site Visitors
Eight Essential Writing Skills for Techies
Tips for an Effective Contact Us Page
Web Writing for the World: Five Tips On Writing For Global Readers
Recent Posts
February 9, 2021
“I’m tired of stupid comments”: How not to respond to social media followers
Use these eight tips for responding to your haters on social media. While these dignified responses may not shut down negative, provocative people, they'll demonstrate to other followers that you can provide a calm, polite response even to a troll.
