« All Events This event has passed. Five Top Writing Techniques to Effectively Communicate through Chat October 3, 2011 @ 10:15 am - 11:15 am « How to Write E-Mail to People Who “Don’t Read” – National Association of Realtors E-Mail Communication: How Do 7 Brand Name Retailers Stack Up? » Facebook Twitter LinkedIn Contact Center Conference Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: October 3, 2011 Time: 10:15 am - 11:15 am Venue Phoenix, AZ United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo