« All Events This event has passed. How to Write E-Mail to People Who “Don’t Read” – National Association of Realtors September 23, 2011 @ 1:00 pm - 4:00 pm « Reader-Focused Writing at Bureau of Labor Statistics Five Top Writing Techniques to Effectively Communicate through Chat » Facebook Twitter LinkedIn Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 23, 2011 Time: 1:00 pm - 4:00 pm Venue Washington, DC Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo