« All Events This event has passed. How to Measure the Quality of Customer Service E-Mail October 12, 2011 @ 2:15 pm - 3:30 pm « E-Mail Communication: How Do 7 Brand Name Retailers Stack Up? Next Generation Writing Skills: Delivering Customer Service via Chat, Facebook and Twitter » Facebook Twitter LinkedIn ICMI Call Center Demo & Conference, October 2011 Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: October 12, 2011 Time: 2:15 pm - 3:30 pm Venue Unnamed Venue Dallas, TX United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo
