« All Events This event has passed. How to Write Customer Service Email – US Patent & Trademark Office June 10, 2015 @ 9:00 am - 4:00 pm « Writing Content for the Knowledgebase – US Patent & Trademark Office Improving Your Writing Process – National Institute of Allergy and Infectious Diseases » Facebook Twitter LinkedIn Customized on-site day-long training Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: June 10, 2015 Time: 9:00 am - 4:00 pm Venue USPTO
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo