« All Events This event has passed. How to Write Ready-For-Review Draft Documents June 23, 2014 @ 10:00 am - 4:00 pm « Strategies for Monitoring Email and Chat Quality – Cars.com Reader-Focused Writing at Bureau of Labor Statistics (Day 1) » Facebook Twitter LinkedIn Customized on-site course for the Investment Company Institute. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: June 23, 2014 Time: 10:00 am - 4:00 pm Venue Investment Company Institute Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo