« All Events This event has passed. One-on-One Writing Coaching for TSA January 28, 2014 @ 9:30 am - 12:30 pm « Reader-Focused Writing at TSA Writing for the Web: American College of Surgeons » Facebook Twitter LinkedIn Individual writing conferences for government agency staff. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: January 28, 2014 Time: 9:30 am - 12:30 pm Venue Unnamed Venue Alexandria, VA United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo