« All Events This event has passed. Reader-Focused Writing at the Bureau of Labor Statistics April 7, 2014 « Writing Customer-Focused E-Mail and Chat: WGBH Boston Reader-Focused Writing at the Bureau of Labor Statistics » Facebook Twitter LinkedIn Two-day onsite customized course. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: April 7, 2014 Venue Bureau of Labor Statistics Washington, DC United States + Google Map
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo