« All Events This event has passed. Reader-Focused Writing at TSA January 27, 2014 @ 9:30 am - 3:00 pm « Reader-Focused Writing at NIAID: Keeping it Short, Engaging, and Personal One-on-One Writing Coaching for TSA » Facebook Twitter LinkedIn Customized onsite course for government agency. Extended half day. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: January 27, 2014 Time: 9:30 am - 3:00 pm Venue Unnamed Venue Alexandria, VA United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo