« All Events This event has passed. Reader-Focused Writing – Bureau of Labor Statistics April 2, 2012 - April 3, 2012 « Web Writing Workshop – MasterCard Web Writing Workshop: DigitalGov University » Facebook Twitter LinkedIn Customized on-site two-day writing workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Start: April 2, 2012 End: April 3, 2012 Venue Seattle, United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo