« All Events This event has passed. Web Writing Workshop – MasterCard March 29, 2012 @ 9:00 am - 12:00 pm « E-Writing to Customers: A Hands-On Workshop on Writing Social Media Messages Reader-Focused Writing – Bureau of Labor Statistics » Facebook Twitter LinkedIn Customized on-site half-day writing workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: March 29, 2012 Time: 9:00 am - 12:00 pm Venue Toronto Canada
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo