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WEBINAR: 10 Ways Contact Centers Annoy Their Customers (and How to Stop)
November 6, 2018 @ 2:00 pm - 3:00 pmFree
Have you ever had an annoying customer experience? Are you annoying your customers? During a recent #ICMIchat, we asked participants to share their biggest customer service pet peeves. Some of the answers might surprise you. Join us for this fast-paced, fun, and practical webinar. We’ll reveal a list of the top ten ways call centers exasperate their customers, and also offer up tips for breaking the bad habits.
In this webinar, you will learn:
- The top ten ways call centers frustrate customers
- How to avoid committing common customer service failures
- How to deliver more seamless and satisfying agent and customer experience
Join us for an interactive and informative hour, complete with live audience Q&A. Come ready to take notes and ask questions!