« All Events This event has passed. Introduction to Technical Writing – Bureau of Economic Analysis November 8, 2018 « WEBINAR: 10 Ways Contact Centers Annoy Their Customers (and How to Stop) It’s Complicated: Fostering an Effective Relationship between Customer Service & Marketing – CC Demo Conference » Customized, onsite full-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: November 8, 2018 Venue Bureau of Economic Analysis Suitland, MD
4:00 pm - 5:00 pm Knowledge Quality Drives AI Success: How to Write KB Articles and FAQs Humans and Bots Can Use – Contact Center Expo