Customized webinar for Centers for Disease Control.

Each day at work, we spend hours writing and responding to emails. On November 13, take one hour to invest in your own email writing skills. You’ll improve your productivity and get better responses from colleagues. Here’s what you’ll learn:

• Write a must-open subject line
• Present the most important information at the beginning of your e-mail
• Control your e-mail tone so you can connect with colleagues and customers
• Summarize the discussion when you forward an email