« All Events This event has passed. Writing Customer-Focused E-Mail: US Patent & Trademark Office April 19, 2012 « E-Mail Essentials for Supervisors: Abercrombie & Fitch How to Measure the Quality of Customer Service E-Mail: SOCAP Symposium 2012 » Facebook Twitter LinkedIn Day-long customized workshop for customer service staff. + Google Calendar+ iCal Export Details Date: April 19, 2012 Venue Randolph Square Shirlington, VA United States