« All Events This event has passed. Writing for the Web: Part 2 – California State University July 21, 2017 @ 9:00 am - 12:00 pm « Writing for the Web: Part 1 – California State University Writing for the Web for Supervisors: Part 2 – Bureau of Labor Statistics » Facebook Twitter LinkedIn Customized, half-day, two-part onsite workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: July 21, 2017 Time: 9:00 am - 12:00 pm Venue CSU, Long Beach, CA Long Beach, CA United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo