The quality of your email to customers depends upon the quality of your templates or canned responses, but if you’re like most centers, your library is seriously in need of an overhaul! You may have too many templates, or ones that are too long, too formal, or just plain out of date. To avoid using […]

The quality of your email to customers depends upon the quality of your templates or canned responses, but if you’re like most centers, your library is seriously in need of an overhaul! You may have too many templates, or ones that are too long, too formal, or just plain out of date. To avoid using […]