« All Events This event has passed. Writing to Customers in Social Media: Washington Metropolitan Area Transit Authority January 6 @ 2:00 pm - 4:00 pm « Writing to Customers in Social Media: Washington Metropolitan Area Transit Authority Writing to Customers in Social Media: Washington Metropolitan Area Transit Authority » Customized, onsite two-hour writing workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: January 6 Time: 2:00 pm - 4:00 pm Venue WMATA headquarters Organizer WMATA
4:00 pm - 5:00 pm Knowledge Quality Drives AI Success: How to Write KB Articles and FAQs Humans and Bots Can Use – Contact Center Expo