Please check the product(s) you are licensing.

___Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents
___E-Mail Writing Skills Competency Exam (Exam, Administrator’s Guide, Certificate of Completion, Certificate of Competency)

This agreement between (licensee) ___________________ and E-WRITE.LLC gives licensee rights to make unlimited print reproductions of the product(s) designated (above) for a six-month period.

Licensee has permission to make paper reproductions of the licensed product(s) from a PDF file provided by E-WRITE. The licensee has permission to use these materials for training purposes during this license period as long as all reproduction and training-related activities involving the licensed product(s) are completed within the six-month license period specified in this license agreement.

This license is limited to making paper reproductions of the PDF files of the licensed products.

E-WRITE.LLC grants NO OTHER RIGHTS including the right to make these products available in any other format or media. The licensee agrees not to alter the contents without express permission from E-WRITE.LLC.

The use of the licensed product(s) is limited to the organization named in the license agreement. Rights and use may not be transferred or extended to any other entity. E-WRITE.LLC retains copyright of Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents, and The E-Mail Writing Skills Competency Exam. Any rights or permission not specifically granted to the licensee by this agreement are retained by E-WRITE.LLC.

This license includes a two-hour teleconference (phone conference) at a date and time agreed to by the licensee and E-WRITE.LLC. The purpose of this teleconference is to provide guidance to the licensee on how to use the licensed product(s) for training purposes. The licensee may have an unlimited number of employees participate in the teleconference. E-WRITE’s responsibilities are limited to providing a skilled trainer to facilitate the teleconference. Administrative and telecommunications costs (including but not limited to telephone charges and meeting costs) are the responsibility of the licensee.

In exchange for these rights, the licensee agrees to pay E-WRITE.LLC a license fee of

• $1000 (U.S.) for Clear, Correct, Concise E-Mail: A Workbook for Customer Service Agents
• $250 (U.S.) for the E-Mail Writing Skills Competency Exam

Upon receipt of license fee, E-WRITE.LCC will provide the licensee with a PDF of the licensed product(s). This license period commences on the date specified below and ends six-month from that date.

LICENSE PERIOD

All-You-Can-Train License begins on (date) ___________________ and ends on (date) ___________________.

AGREED TO AND ACCEPTED:

E-WRITE.LLC

Date: ___________________

_______________________
Leslie O’Flahavan, E-WRITE LLC

LICENSEE

Date: ___________________

Name of Organization: _____________________________

Name of Corporate Officer: _____________________________