5 events found.
How to Write Business Email That Gets Results – National Institute of Allergy and Infectious Diseases
National Institute of Allergy and Infectious Diseases Bethesda, MD, United StatesCustomized onsite workshop
How to Write Business Email That Gets Results – National Institute of Allergy and Infectious Diseases
National Institute of Allergy and Infectious Diseases Bethesda, MD, United StatesCustomized onsite workshop
Learn to Apologize to Customers Like You Mean It – HDI Annual Conference
HDI Annual Conference 2017 Washington, DC, DC, United StatesAs support professionals, we do our best to help customers resolve their issues. Sometimes we look like rock stars, and sometimes resolution is more difficult, maybe even unattainable. In these […]
Learn to Apologize to Customers Like You Mean It – HDI Annual Conference
HDI Annual Conference 2017 Washington, DC, DC, United StatesAs support professionals, we do our best to help customers resolve their issues. Sometimes we look like rock stars, and sometimes resolution is more difficult, maybe even unattainable. In these […]
Not Dead Yet: How to Write Great Email to Customers in the Age of Social Service – HDI Annual Conference
HDI Annual Conference 2017 Washington, DC, DC, United StatesWhile support centers are spending lots of energy launching, training for, and monitoring service in chat and social media, many customers still prefer email. According to Dimension Data, email is […]
