« All Events This event has passed. AC Talks on the Phone – Air Canada (morning session) September 14, 2017 @ 8:30 am - 12:30 pm « Writing to Customers in Our Brand Voice – Air Canada AC Talks on the Phone – Air Canada (afternoon session) » Facebook Twitter LinkedIn Customized, onsite half-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 14, 2017 Time: 8:30 am - 12:30 pm Venue Air Canada Montreal, Canada
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo