« All Events This event has passed. Advanced Customer Service Writing: Empathy and Technical Accuracy – Planning Center (Part 2) November 9, 2020 @ 12:00 pm - 4:00 pm « Advanced Customer Service Writing: Empathy and Technical Accuracy – Planning Center (Part 1) How to Respond to Difficult Questions (Part 1) – United Educators » Customized, two-part virtual writing course Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: November 9, 2020 Time: 12:00 pm - 4:00 pm Venue Online United States
4:00 pm - 5:00 pm Knowledge Quality Drives AI Success: How to Write KB Articles and FAQs Humans and Bots Can Use – Contact Center Expo