« All Events Connecting With FCIC Customers: Phone, Email, and Chat: FDA (Part 1) November 4 @ 9:00 am - 12:00 pm « Knowledge Quality Drives AI Success: How to Write KB Articles and FAQs Humans and Bots Can Use – Contact Center Expo Connecting With FCIC Customers: Phone, Email, and Chat: FDA (Part 2) » Two-part, customized, virtual customer service course Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: November 4 Time: 9:00 am - 12:00 pm Venue Online United States Organizer US Food and Drug Administration