« All Events This event has passed. E-Mail Communication: How Do 7 Brand Name Retailers Stack Up? October 3, 2011 @ 2:45 pm - 3:45 pm « Five Top Writing Techniques to Effectively Communicate through Chat How to Measure the Quality of Customer Service E-Mail » Facebook Twitter LinkedIn Contact Center Conference, October 2011 Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: October 3, 2011 Time: 2:45 pm - 3:45 pm Venue Phoenix, AZ United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo