« All Events This event has passed. How to Respond to Difficult Questions (Part 2) – United Educators November 18, 2020 @ 2:00 pm - 3:00 pm « How to Respond to Difficult Questions (Part 1) – United Educators Reader-Focused Writing: National Institute of Allergy and Infectious Diseases (Part 1) » Customized, two-part virtual training Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: November 18, 2020 Time: 2:00 pm - 3:00 pm Venue Online United States
4:00 pm - 5:00 pm Knowledge Quality Drives AI Success: How to Write KB Articles and FAQs Humans and Bots Can Use – Contact Center Expo