« All Events This event has passed. Reader-Focused Writing at Bureau of Labor Statistics – Day 2 September 20, 2017 « Reader-Focused Writing at Bureau of Labor Statistics – Day 1 Writing Customer-Focused Chat at Republic Services » Facebook Twitter LinkedIn Customized, onsite, two-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 20, 2017 Venue Bureau of Labor Statistics Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo