HDI Capital Area Chapter
Death to the Term “Soft Skills”: Why Writing is an Essential Hard Skill for Support Professionals – HDI Capital Area Chapter Meeting
Bethesda North Marriott Hotel & Convention Center 5701 North Marinelli Road, North Bethesda, United StatesPresentation for annual conference of the HDI Capital Area Chapter.
Death to the Term “Soft Skills”: Why Writing is an Essential Hard Skill for Support Professionals – HDI Capital Area Chapter Meeting
Bethesda North Marriott Hotel & Convention Center 5701 North Marinelli Road, North Bethesda, United StatesPresentation for annual conference of the HDI Capital Area Chapter.
Robot Army or Automated Helper: Is Your Support Organization Ready to Use Bots to Communicate with Customers? HDI Capital Area Leadership Conference
Cognosante 3110 Fairview Park Drive, Falls Church, VA, United StatesRegister for HDI Capital Area’s one-day Leadership Conference and Vendor Expo Event. The conference is FREE to HDI members and $5 to non-members. In addition to a strong program, the event will include networking time with industry professionals, breakfast, lunch, refreshments and great prizes: an Amazon Echo, Gift Cards and more! My session is at […]
Robot Army or Automated Helper: Is Your Support Organization Ready to Use Bots to Communicate with Customers? HDI Capital Area Leadership Conference
Cognosante 3110 Fairview Park Drive, Falls Church, VA, United StatesRegister for HDI Capital Area’s one-day Leadership Conference and Vendor Expo Event. The conference is FREE to HDI members and $5 to non-members. In addition to a strong program, the event will include networking time with industry professionals, breakfast, lunch, refreshments and great prizes: an Amazon Echo, Gift Cards and more! My session is at […]