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Writing in Plain Language to Meet Readers’ Needs – SAMHSA
onlineCustomized, virtual writing workshop
Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo
Orlando, FLBreakout session at the Contact Center Expo conference. Register using my promo code SPK400 and save $400.
Honest and Actionable: How to Write Internal Messages and Emails – UNREAL Snacks
Online , United StatesCustomized 60-minute virtual writing workshop
