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Webinar: 10 Things You Should STOP Writing to Customers in 2017 – SOCAP

Online , United States

Whether you call it "omnichannel" or "multichannel," the customer service channels we'll be adding or expanding in 2017 are written channels: email, chat, social media, and SMS. So, start the new year right by breaking some bad customer service writing habits your team has developed over the years. Register for this webinar on January 26, […]