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Resources for Writing Great Chat to Customers

by | Oct 30, 2016 | Writing Matters Blog | 0 comments

Whether you’re just launching chat in your contact center or you’re trying to help veteran chat agents do a better job, we have lots of resources for you.

Check out these resources for writing great chat to customers

Blog posts

Whitepaper

Article

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Quality Monitoring Form

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Presentation

Tags: Chat, Customer service

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