Don’t write empty words, which just make angry customers angrier. Learn to write heartfelt apologies your customers will believe.
No More “Nonpologies” – Learn to Apologize to Customers Like You Mean It
May 31, 2017
E-WRITE PSS
Contract GS-02F-0074S
for Writing, Training, Course Development, Materials
Recent Posts
Tags
Bulleted lists
Business Writing
Chat
Collaborating
Content
Contest
Credibility
Customer satisfaction survey
Customer service
Customer service e-mail
Customer Service Writing
E-mail
Editing
email
FAQs
Government web writing
Grammar and usage
Help desk
Hypertext links
Jobs
Marketing
Plain language
Punctuation
Quality standards
Research
Social Customer Service
Social media
Spelling
Style guides
Subject line
Text
Tone
Twitter
Usability
Usage
Visual display
Webinar
Web Writing
Wikis
Words
Workplace Writing
Writing
Writing resources
Writing Skills
Writing training
