Resources

Blogging

• 21 Surefire Tips for a Successful Blog Launch
• Blogs from the U.S. Government
• 5 Ways to Write High-Quality Content – Fast
• Subscribing to Blogs 101: the Why, the How & the Where

Business Writing

• Business E-mail Messages & Professionalism
• Emailreplies.com
• 8 Tips for Dealing with E-Mail Overload

Content Management

• A List Apart
• Content Management Professionals
• CM Pros Resource Library

Customer Service Writing: E-Mail and Chat

• Top Five Practices for Online Chat in the Contact Center

E-Mail Marketing

• Social Networkers Still Love E-Mail
• E-MailMarketingReports.com
• ClickZ: E-Mail Marketing

E-Newsletters

• MailerMailer’s E-Mail Marketing Metrics Report

Plain Language

• Center for Plain Language
• PlainLanguage.gov
• Clarity

Productivity

• Top Ten Writing Tips To Help You To Write More
• Lifehack: The Ultimate Writing Productivity Resource
• 50 Strategies for Making Yourself Work

Professional Organizations for Writers

• Association of Professional Communication Consultants
• International Webmasters Association
• Society for Technical Communication
• American Society of Journalists and Authors

Social Media

• WebOver50.net
• The Fantabulous Lists of Social Media Case Studies
• Innovative Uses of Social Media (PPT)

Style Guides

• Stylebook for EPA Communication Product Standards
• HUD Web Publications Standards and Style Guide
• University of Colorado – University Communications Style Guide
• Northern Ireland Civil Service Web Style Guide
• A List Apart Style Guide
• Web Style Guide, 3rd Edition
• Yahoo! Style Guide
• OnlineStyleBooks.com

Productivity

• Top Ten Writing Tips To Help You To Write More

Usability

• Alertbox: Current Issues in Web Usability
• Usability.gov
• HowTo.gov

Web Writing

• Quality Web Content’s articles about web writing
• Online Copywriting 101