You Can Take Two of My LinkedIn Learning Writing Courses for Free!

Writing in Plain Language

Free online courses for job-seekers

Microsoft and LinkedIn have announced a joint effort to accelerate economic recovery and make sure it’s inclusive. To help people get the skills they need to land their next jobs, they have made 10 LinkedIn Learning role-based learning paths and 4 “soft skills” learning paths free!

Two of my writing courses are included in these course bundles, so now you or your staff can complete these courses without paying a cent:

Go to to get started with free online training.

These 10 learning paths will be free through March 2021 and are available in English, French, Spanish and German.

Here are the 10 free LinkedIn Learning role-based learning paths:

  1. Software developer: Become a Software Developer
  2. Sales representative: Become a Sales Representative
  3. Project manager: Become a Project Manager
  4. IT Administrator: Prepare for CompTIA Network+ Certification
  5. Customer service specialist: Become a Customer Service Specialist  – You’ll find my writing course in this learning path
  6. Digital marketer: Become a Digital Marketing Specialist
  7. IT support/help desk: Prepare for the CompTIA A+ Certification   
  8. Data analyst: Become a Data Analyst
  9. Financial analyst: Become a Financial Analyst
  10. Graphic designer: Become a Graphic Designer

Here are the four learning paths that help people develop much-needed “soft skills”:

  1. Job seeker: Finding a Job During Challenging Economic Times
  2. Critical soft skills: Master In-Demand Professional Soft Skills  – You’ll find my writing course in this learning path
  3. Digital transformation: Digital Transformation in Practice: Virtual Collaboration Tools (combination of digital fluency and remote work)  
  4. Allyship and Inclusive Conversations: Diversity, Inclusion, and Belonging for All

This might seem like a picky comment given all the wonderful free training and job search tools LinkedIn is providing, but I would never refer to any skill as soft. Want to know why? Read my article, Death to the Term “Soft Skills.” 🙂



Hi Leslie! I took your fabulous Writing In Plain Language course a few months ago when my employer subscribed to LinkedIn Learning. Many other colleagues from my company took it as well. I am a huge fan and would really like for my team to take it and the other course you mention specific to Customer Service. But when I try to access the links you have here, the page does not load. It is a LinkedInLearning page, but it just continues to show that the page is loading. Do you have any suggestions or different links?

Posted by: Karen Ewing | December 15, 2020 at 03:26:54pm

Hi, Karen - I'm so pleased that you liked my plain language course and that you're interested in taking my course "Customer Service: Serving Customers Through Chat and Text." I'm sorry you were having problems with the link on this page. Please try this link: It will take you to all the free LinkedIn Learning courses in the "Become a Customer Service Specialist" learning path. You mentioned that your employer has a subscription to LinkedIn Learning. That's great! If you'd like to take a look at all six of my LIL courses, here's where you will find them: Please let me know if you run into any other problems. Don't what that to happen! -- Leslie O P.S. I have also emailed you this information ...

Posted by: Leslie O'Flahavan | December 15, 2020 at 03:54:42pm

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