by Leslie O'Flahavan | Nov 15, 2024 | Whitepapers & Tools
Months before the hectic holiday shopping season, we decided to conduct an experiment to find out which online retailer does customer service e-mail best. We sent the same e-mail query to seven big-name retailers that sell a certain toy croquet set we were interested...
by Leslie O'Flahavan | Nov 15, 2024 | Clients
by Leslie O'Flahavan | Nov 15, 2024 | Clients
by Leslie O'Flahavan | Nov 15, 2024 | Clients
by Leslie O'Flahavan | Nov 15, 2024 | Clients
by Leslie O'Flahavan | Oct 29, 2024 | Blog, Featured
[This article was originally published by WordRake.] If you’re a heartbroken poet living in an unheated garret in Paris, there’s no doubt your writing process includes suffering: the hours you spend gazing out the window, the inky splotches your fountain pen leaves on...
by Leslie O'Flahavan | Sep 9, 2024 | Blog, Featured
If you were building a playground for your local elementary school, you’d never install swings with chains that pinch little fingers or a teeter-totter that catapults kindergarteners into the air. A dangerous playground guarantees that half the kids end up in the...
by Leslie O'Flahavan | Aug 12, 2024 | Blog, Featured
To write great knowledge base articles, you should think like a tailor. To make a bespoke suit jacket, a tailor takes many measurements, everything from the width of the shoulders to the circumference of the wrist. All those measurements enable the tailor to create a...
